View or Enable Publisher Features

Certain platform features, such as "call recording access", must be enabled for Publisher account types. Features include: RingPools, Loyalty Member Number Management, Call promotions, Caller ID Access, and Call Recording Access

Only Network users with a "Super" role can enable or disable publisher features. Publishers can submit requests for certain features from their account. 

To view or enable Publisher features,

Search for and select the publisher on the "Manage Publishers" table. Click the "Edit Profile" link.



Alternatively,
  • From the Network Manage Publishers page, search for and select a Publisher to access their account.

  • On the Publisher's Navigation Bar, choose the Gear and select Features. 


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